Date – 09 march 2010
Rate your Patient’s Relatives
By Dr.Subhash
Grading of relatives or accompanied person of the patient.
On the background of physical attack on doctor it is now mandatory to all doctors in India to give some time to know in a little bit details regarding the social background of patient’s relatives or accompanied persons.
As we take detail history of patient, it’s now must to include patient’s & relatives social history also. One should follow this norm very decently & politely and by any suitable means he/she thinks…
Your aim should be to know his social background.
Then one can grade this family in to various different grades so as to consider right & suitable non medical approach to them.
For example.
| Grade | |
Educated class of people – more & more couscous… | Grade I | These people can become panicky at any time & may upset you emotionally. Better to refer them as early as possible or set your mind set to control their anxiety. |
Frindly natured persons – friendly with you but not your friend….. | Grade II | These are nice people till everything is smooth. Once anything start wrong to happen these are the creators of great headache to you. Kindly inform the conditions of patient & likely complication to them in advance.. Be ready to answer all kinds of questions more & more frequently and by more & more so called friends. |
Mob coming with patient…… | Grade III | .. When mob is along with patient it is not necessary that patient is in a critical stage. Try to attend the patient on zero time. Zero times delay may even resulted number of abuse words in front of your premises. In such cases you should be bold enough to take some steps as a) Ask some volunteer from mob to control the mob for good sake of patient. b) Make a conversation with limited number of relative with their choice to enter in your cabin. c) Use descent, confident, clear language. d) Help them for transfer of patient if required. e) Accompany the patient with life saving set.. If you are going to admit the patient, insist on the condition of presence of not more than two close relative with patient |
When mob is along with patient it is not necessary that patient is in a critical stage. Try to attend the patient on zero time. Zero times delay may even resulted number of abuse words in front of your premises. | Grade IV. | In such cases you should be bold enough to take some steps as f) Ask some volunteer from mob to control the mob for good sake of patient. g) Make a conversation with limited number of relative with their choice to enter in your cabin. h) Use descent, confident, clear language. i) Help them for transfer of patient if required. j) Accompany the patient with life saving set.. k) If you are going to admit the patient, insist on the condition of presence of not more than two close relative with patient. 4.Patient with relative having history as known social culprit or accompanying or association with person like history of some criminal offence or known as the aggressive person….eager to get fame...persons recently joined some xyz political party & finding the way to prove his dominance or ability……. |
Your action plan should be ready.
How to implement it starting from choosing your patient till transfer or discharge of the patient?
Every body should be his own way.
Till today I have not found any suitable way.
Even any mishap takes place & you are free from physical assault. Say Thanks to God.
You are lucky enough as I am till today.
Tame Care of yourself…..I really mean it………..
For Grading of your Clinic Or Hospital…
Log on to http://gradeyourhospital.blodspot.com